WEBVTT

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<v Music>

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<v Speaker1>Your podcast and YouTube blog covering the German startup scene with news,

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<v Music>

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<v Speaker1>Interviews, and live events.

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<v Speaker1>Hello and welcome everybody. This is Joe from StartupRate.io,

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<v Speaker1>your startup podcast and YouTube blog from Germany.

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<v Speaker1>Your go-to podcast for startup tech and innovations inside. Today,

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<v Speaker1>we have a special guest, Jens Philipp Jung, CEO of Link11, a leader in DDoS

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<v Speaker1>protection and one of the top 40 under 40 by Capital.

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<v Speaker1>If you ever wondered how to scale a tech business or navigate the challenges

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<v Speaker1>of cybersecurity in today's rapidly evolving market, this episode is for you.

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<v Speaker1>Let's dive into Philipp's entrepreneurial journey, leadership lessons and innovations

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<v Speaker1>in the cybersecurity space. Jens, welcome.

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<v Speaker0>Hi, Jaron. Very nice to be here. Welcome, everybody.

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<v Speaker1>Totally my pleasure. Let me spend a few words on our enabler today.

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<v Speaker1>This recording was made possible by HTII and the Enterprise Europe Network Hessen.

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<v Speaker1>These organizations have made tremendous contributions to helping startup businesses

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<v Speaker1>succeed and thrive, providing a range of services from helping to find grants

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<v Speaker1>to ongoing partnerships.

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<v Speaker1>By taking advantage of these resources, startup companies can network and develop

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<v Speaker1>innovative strategies for success on the international stage.

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<v Speaker1>The dedicated support of HTNI and the Enterprise Europe Network Hessen is paramount

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<v Speaker1>in providing startup businesses with the tools for lasting success.

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<v Speaker1>Learn more on htii.de and en-hessen.de.

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<v Speaker1>So now that we got that out of the way, Jens, thank you for joining us today.

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<v Speaker1>Let's start with your journey. What sparked your interest in technology and

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<v Speaker1>cybersecurity in the first place?

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<v Speaker1>Have you been a juvenile hacker?

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<v Speaker0>I wish, but unfortunately, I mainly used, when I was young, the computer for entertaining myself.

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<v Speaker0>So I was a passionate gamer.

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<v Speaker0>I mean, I was born in 83 and then get in touch with the first computers.

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<v Speaker0>And yeah, instead of doing something really useful with it, I spent my time in gaming with it.

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<v Speaker0>I would say the largest useful use of it was probably organizing LAN parties back in these days.

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<v Speaker0>So this was also why I was already very much familiar with networks and connecting

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<v Speaker0>computers and building these events and these infrastructure for the LAN parties back in these days,

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<v Speaker0>long before you were able to play with a good latency online.

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<v Speaker1>Yes, I remember those parties where you really had to physically bring your

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<v Speaker1>computer. I even remember the time when you have those red coaxial cables and

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<v Speaker1>need to screw them in and stuff like this.

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<v Speaker1>Yeah, good times. And I do know a lot of our audience is about the same age rate.

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<v Speaker1>What games did you play?

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<v Speaker0>Oh, it was primarily Counter-Strike. I heard it's still a thing today.

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<v Speaker0>Luckily, I left the whole gaming behind me. But back in these days,

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<v Speaker0>it was like primary Counter-Strike from early in the morning to late in the

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<v Speaker0>evening, except on school days.

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<v Speaker1>I see, I see. Well, for me, I was once at a LAN party with playing Counter-Strike,

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<v Speaker1>but after I died more than 40 times in 30 minutes, I thought, maybe not my game.

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<v Speaker1>You have built Link11 into a leader of IndeedOS Protection.

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<v Speaker1>How did the initial idea come about? And what was your vision when you first started the company?

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<v Speaker0>Yeah, this was actually a big coincidence. Because when we have founded the company initially,

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<v Speaker0>we founded the company as a managed

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<v Speaker0>service provider for low latency applications, network applications,

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<v Speaker0>and server applications, which was, I would say, partially because of my passion

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<v Speaker0>and history in the gaming and building these LAN parties.

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<v Speaker0>But this was how it came that we have set up and managed server infrastructures

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<v Speaker0>and network infrastructures in the data centers in Frankfurt.

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<v Speaker0>And while operating this business, we suddenly were faced with the so-called

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<v Speaker0>DDoS attacks, which have overwhelmed our network and put the whole infrastructure offline.

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<v Speaker0>And this was a serious issue and we

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<v Speaker0>needed to solve this issue and my co-founder Carsten Dessler

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<v Speaker0>who is a world-class engineer while I'm just a

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<v Speaker0>commercial guy to say so with some

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<v Speaker0>technical passion he has looked

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<v Speaker0>around what solutions we could implement to mitigate these

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<v Speaker0>DDoS attacks which had serious effects on the availability

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<v Speaker0>of our services which we have provided back in these days and he

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<v Speaker0>basically can come with an idea to develop on DDoS mitigation technology by

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<v Speaker0>himself leveraging his programming skills and our existing infrastructure and

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<v Speaker0>the solution was such good and such capable that.

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<v Speaker0>From words of mouth, other companies came to us and asked us if we could also

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<v Speaker0>provide this kind of DDoS mitigation technology to them.

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<v Speaker0>And as initially we only have developed it for ourselves, we find commercial

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<v Speaker0>agreements with them and also then developed a user interface for our technology

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<v Speaker0>that also other companies can use our service.

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<v Speaker0>And this was how we came into cybersecurity. So we were affected by a cyber

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<v Speaker0>attack where we didn't find any applicable solution and then have developed

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<v Speaker0>our own solution to help ourselves and now millions of other assets.

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<v Speaker1>I see. Most people will already know what Adidas attack is.

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<v Speaker1>Can you give us a short definition? And before that, we may add to our audience,

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<v Speaker1>because not everybody is aware of that we are heard globally around the world

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<v Speaker1>in more than 90 countries.

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<v Speaker1>Frankfurt is one of the most important centers of the Internet.

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<v Speaker1>We have the largest Internet node here in Frankfurt with the ECIX.

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<v Speaker1>And that's one of the reasons why we do have such a lot of cloud computing all

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<v Speaker1>around here, which basically laid the foundation for your business.

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<v Speaker1>And now back to you with the DDoS.

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<v Speaker0>Absolutely. So here in Frankfurt are all the data centers where the servers

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<v Speaker0>are running. And on the servers are obviously the applications.

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<v Speaker0>And the trickiest thing with the DDoS attack is that even if you have like a

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<v Speaker0>world-class data center with redundancy

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<v Speaker0>power, cooling, and all of these multi-million dollar investments,

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<v Speaker0>you have a lot of servers in the data center, and your highly sophisticated

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<v Speaker0>applications, if a data attack hits you, it basically saturates the internet

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<v Speaker0>connectivity of these servers.

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<v Speaker0>And if your application is depending to be reachable out of the internet,

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<v Speaker0>or even if it's reachable out of virtual private networks or similar things,

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<v Speaker0>then such data attack will interrupt the service.

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<v Speaker0>And it looks like your application is totally unavailable and offline.

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<v Speaker0>And especially nowadays where everything runs 24-7, this is a serious issue

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<v Speaker0>because imagine you have some high business peak days, for example,

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<v Speaker0>Black Friday, for example, Valentine Day in the e-commerce space.

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<v Speaker0>And then on such events, suddenly the whole online shop does not work any longer.

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<v Speaker0>Nobody can access it. Nobody can place any order.

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<v Speaker0>And you make like zero revenue on this day.

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<v Speaker1>What were some of the most unexpected challenges you encountered early in building

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<v Speaker1>your business and how did you overcome them?

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<v Speaker0>Well, I would say, you know, I was lucky and grew up in a nice area with nice

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<v Speaker0>friends and nice family and also some kind of moral picture and first,

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<v Speaker0>When I was very surprised about what happened was when we have actually received these DDoS attacks,

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<v Speaker0>because, I mean, this was somebody actively sending cyber attack to us to damage our business,

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<v Speaker0>which was already quite a surprise for me back in these days,

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<v Speaker0>because I never thought about that such things could happen.

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<v Speaker0>And I mean, we operated the business in a good manner and everything like that.

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<v Speaker0>And then somebody, and we don't even know who, because this is a tricky thing with cyber attacks.

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<v Speaker0>You usually don't know who was the initiator of the cyber attacks.

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<v Speaker0>Somebody has sent this attack to us, put us offline.

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<v Speaker0>So this was a big surprise for me and some kind of challenge.

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<v Speaker0>At the same time, very often out of challenges, you have opportunities.

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<v Speaker0>And I think we use this quite well.

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<v Speaker0>Another challenge and in a similar area, but unfortunately this does not bring

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<v Speaker0>really like an opportunity, was when we found out that we were cheated by some former employees.

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<v Speaker0>So this was really something very challenging for me also from a personal level

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<v Speaker0>because I always thought about, okay, what have we done wrong?

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<v Speaker0>Why were we cheated by this employee?

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<v Speaker0>And this was really like a challenging time to understand this and and to navigate

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<v Speaker0>through this because it totally,

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<v Speaker0>is um the opposite of what i understand from uh from a mobile compass and.

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<v Speaker1>I'm wondering if now your uh whole office is completely covered with cameras

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<v Speaker1>except the bathrooms but that's a really different

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<v Speaker0>Topic no actually not right and i mean this

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<v Speaker0>is the tricky thing um just because that

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<v Speaker0>thing happens to you once you should not lose trust

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<v Speaker0>and um and and

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<v Speaker0>and the good sign and the people right so actually we

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<v Speaker0>don't have installed any camera because of that um and

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<v Speaker0>and we also hope that it does not happen to us a second time um and yeah we

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<v Speaker0>trust our employees there and obviously since this was like a very early experience

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<v Speaker0>15 years ago and we've never had a second experience Since then,

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<v Speaker0>I think we were able to make better decisions when it comes to hiring and managing

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<v Speaker0>the people that such a thing would not happen again.

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<v Speaker1>I would be interested for our audience if they can think of an unexpected challenge

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<v Speaker1>they have faced in their startup journey.

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<v Speaker1>Happy to hear your thoughts, share them with us.

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<v Speaker1>Looking back now, what would you say was the biggest turning point for Link11?

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<v Speaker1>What moment made you feel like you're on the right path?

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<v Speaker1>Because my understanding is you had this DDoS tool and you just used it.

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<v Speaker1>And then somebody popped over into your office and said, hey,

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<v Speaker1>guys, your business is pretty good, but you did develop a tool there. Can I have it?

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<v Speaker0>Yeah, actually, this was also like a real turning point when we have won the first clients,

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<v Speaker0>but as they were still pretty small, I would say the biggest turning point was

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<v Speaker0>actually not too far away from winning the first client because there were then

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<v Speaker0>like nice demand from Fortune 500 organizations.

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<v Speaker0>And this was really like a turning point when we were able to win our first

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<v Speaker0>Fortune 500 client because it really shows, okay, this is what we have developed here.

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<v Speaker0>It's like a serious, it's a serious solution for a serious problem.

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<v Speaker0>And even the largest organization in this world are facing with the threat and

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<v Speaker0>are challenged or have challenges for solving these issues and these problems.

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<v Speaker0>So this was really like a turning point, which gave us also the confidence to

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<v Speaker0>have some kind of product market fit, which was an unformular term for us back

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<v Speaker0>in these days, obviously, speaking about 2010.

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<v Speaker1>You've recently been recognized as one of the top 40 under 40 by Capital,

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<v Speaker1>like the German equivalent of Forbes.

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<v Speaker1>How does this kind of recognition impact you personally and professionally?

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<v Speaker0>It has two impacts. So first impact is we are, as Link11, a kind of hidden champion,

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<v Speaker0>especially cybersecurity.

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<v Speaker0>I mean, we serve large B2B clients. We have a strong B2B focus,

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<v Speaker0>serving a very specific target audience, network administrator,

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<v Speaker0>head of network CISOs, and so on.

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<v Speaker0>So generally speaking, if you ask in a broader audience, who is Link 11 or what

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<v Speaker0>does Link 11 does, I would say the brand is not really familiar to many.

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<v Speaker0>And also then if we are going into hiring, we sometimes very much need to explain

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<v Speaker0>what we actually do, how is our company culture and so on.

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<v Speaker0>But this 40 on the 40 award helps

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<v Speaker0>us also to stand out a little bit and show about the

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<v Speaker0>capabilities of the organization and and what

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<v Speaker0>we have achieved so far so this really helps us in

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<v Speaker0>terms of hiring and standing out

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<v Speaker0>a little bit from these hit champion position and get some better visibility

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<v Speaker0>to other entrepreneurs investors and also potential employees and the second

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<v Speaker0>thing is when I was on my business trips in the USA and in Israel just lately,

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<v Speaker0>because of the acquisition, which we have done there,

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<v Speaker0>I always were very, very impressed how well all of these entrepreneurs are connected.

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<v Speaker0>And when I came back to Germany, I recognized that here, it's quite the opposite.

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<v Speaker0>I mean, yes, in Berlin, where we have like a nice startup scene,

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<v Speaker0>there is a lot of events, a lot of connection.

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<v Speaker0>But if you are outside of Berlin, it's very difficult. And there was not that

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<v Speaker0>many events, not that many connections.

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<v Speaker0>And therefore also these 40 on the 40

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<v Speaker0>about helped me because actually beside of

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<v Speaker0>the award there's also I mean beside of receiving the

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<v Speaker0>award for yourself you also have many other peoples there brilliant minds smart

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<v Speaker0>entrepreneurs great managers who received the similar award and they really

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<v Speaker0>emphasize these community of 40 on the 40 members we have our whatsapp groups

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<v Speaker0>our slack channels There are many events organized.

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<v Speaker0>You have peer group meetings.

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<v Speaker0>You are sharing best practices and you make new friends and connections.

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<v Speaker0>So this was really, really nice in terms of building a network and getting in

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<v Speaker0>touch with peer group and like-minded people.

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<v Speaker1>And going a little bit more into you, Maybe every entrepreneur has a set of

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<v Speaker1>habits and routines that help them to stay productive.

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<v Speaker1>What's one habit you swear by that had helped you in your journey?

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<v Speaker0>I think one of the most important things is to keep focus because there are so many,

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<v Speaker0>interesting opportunities out there so many great new ideas new technology new business models,

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<v Speaker0>and so on and one of the main thing is always keep on focus on what you are doing because if you,

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<v Speaker0>if you change too often if you lose the focus you will

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<v Speaker0>end up nowhere so i think one

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<v Speaker0>of the key routine i have

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<v Speaker0>for that i mean i created some kind of dashboard or

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<v Speaker0>a whiteboard where i have like the topics where

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<v Speaker0>i want to focus on um we just recently implemented okr

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<v Speaker0>to really thinking like a quadrual a quarter rhythm to really keep focus on

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<v Speaker0>the things which actually matter and and don't lose this focus because of any

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<v Speaker0>other ideas opportunities are out there and last but not least um if you if

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<v Speaker0>you get into a certain age i would say so um the best the best routine uh you

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<v Speaker0>could have is uh to have a supportive wife and family um so also on this receiving

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<v Speaker0>having said that uh nice greetings to my wife Jessica the love of my life oh.

00:17:10.117 --> 00:17:15.697
<v Speaker1>So sweet um that also brings me to the next question how do you balance the

00:17:15.697 --> 00:17:20.457
<v Speaker1>demands of a growing business while maintaining a healthy work-life balance

00:17:20.457 --> 00:17:24.877
<v Speaker0>Yeah that's a tricky one what

00:17:24.877 --> 00:17:34.877
<v Speaker0>I read and and and learned and heard and also experience is that what many successful

00:17:34.877 --> 00:17:40.837
<v Speaker0>founders have in common is that they are working as hell.

00:17:42.144 --> 00:17:48.244
<v Speaker0>So, building a startup is not a part-time job, and it's also not a full-time job.

00:17:48.544 --> 00:17:53.504
<v Speaker0>It's like an 80 to 100 hours a week job, in my opinion, right?

00:17:53.644 --> 00:17:59.024
<v Speaker0>And what I heard from others, I mean, if you ask work-life balance coaches,

00:17:59.204 --> 00:18:02.124
<v Speaker0>they will tell you the opposite, right?

00:18:02.224 --> 00:18:08.644
<v Speaker0>But so, my experience is if you want to build a startup and if you really want to be successful,

00:18:09.024 --> 00:18:13.404
<v Speaker0>we speak about 80 to 100 hours, Which basically means like you wake up,

00:18:13.664 --> 00:18:18.664
<v Speaker0>you have a quick breakfast, and then you work on your startup until you go into bed,

00:18:19.164 --> 00:18:22.304
<v Speaker0>sleeping, and then every day the same. Repeat this.

00:18:25.144 --> 00:18:30.704
<v Speaker0>Work like hell, right? When there is crunch time, then really lean in.

00:18:30.944 --> 00:18:37.784
<v Speaker0>And yes, then there are also things like sport, healthy food,

00:18:37.984 --> 00:18:40.864
<v Speaker0>meeting with friends, building relationships, and things like that.

00:18:41.164 --> 00:18:45.844
<v Speaker0>You know, the day only has 24 hours. And I always thought about,

00:18:46.004 --> 00:18:49.684
<v Speaker0>hey, if others work eight hours and I would work 16 hours a day,

00:18:49.864 --> 00:18:52.964
<v Speaker0>I could basically achieve twice the outcome.

00:18:54.924 --> 00:18:58.984
<v Speaker0>So this was, I mean, this is where I say like basically, okay,

00:18:59.784 --> 00:19:03.084
<v Speaker0>building a startup requires just a lot of time.

00:19:03.084 --> 00:19:08.704
<v Speaker0>And if you speak with other successful founders and ask them about,

00:19:08.804 --> 00:19:13.224
<v Speaker0>okay, what actually in the beginning, especially how many hours have you worked a day?

00:19:15.444 --> 00:19:19.244
<v Speaker0>I think many would answer that it was way above 40 hours.

00:19:19.924 --> 00:19:32.204
<v Speaker0>So work-life balance comes for me at least right after I have brought the company to a certain stage.

00:19:33.084 --> 00:19:37.604
<v Speaker0>Currently, it's like 100% the company and nothing else.

00:19:43.261 --> 00:19:48.901
<v Speaker1>Okay. Link11 is known for its cutting-edge technology and innovation.

00:19:49.181 --> 00:19:54.081
<v Speaker1>How do you stay ahead of the curve in such a fast-paced and competitive industry?

00:19:54.481 --> 00:20:00.341
<v Speaker0>Yeah, indeed. Also, not only that the technology shifts very fast,

00:20:00.521 --> 00:20:05.981
<v Speaker0>also it's a kind of cat-and-mouse game because you have the hackers who develop

00:20:05.981 --> 00:20:10.401
<v Speaker0>new threads and you always need to keep pace with that.

00:20:11.601 --> 00:20:21.681
<v Speaker0>So the kind of good source for keeping pace with that is your customer base.

00:20:22.721 --> 00:20:27.841
<v Speaker0>So our customers, as already said, we are setting to very technical people,

00:20:27.841 --> 00:20:34.761
<v Speaker0>and they are all very great minds and a great source for ideas and inspiration.

00:20:35.661 --> 00:20:40.561
<v Speaker0>You just need to listen very carefully to them. You need to find the time to speak with them.

00:20:40.961 --> 00:20:45.561
<v Speaker0>You need to find the common challenges between the different individual statements

00:20:45.561 --> 00:20:48.581
<v Speaker0>of this customer base, of these feedbacks.

00:20:48.661 --> 00:20:56.521
<v Speaker0>But speaking to your clients is very, very often the best source of inspiration

00:20:56.521 --> 00:20:58.681
<v Speaker0>and great business ideas.

00:21:00.661 --> 00:21:03.661
<v Speaker1>Yes, customer-centric, I see.

00:21:04.541 --> 00:21:09.761
<v Speaker1>For our audience, I would be curious what innovative tools or strategies have

00:21:09.761 --> 00:21:13.941
<v Speaker1>to help you to stay ahead in your business. Share them with us.

00:21:15.581 --> 00:21:21.361
<v Speaker1>Jens, can you walk us through a specific instance when you had to pivot or adjust

00:21:21.361 --> 00:21:26.401
<v Speaker1>Link11's approach in response to market challenges or new cybersecurity threats?

00:21:27.601 --> 00:21:32.161
<v Speaker0>I would say DDoS is some kind of evergreen topic.

00:21:33.661 --> 00:21:40.281
<v Speaker0>Good and bad on the same time because if if there are new cyber threats um in our sector,

00:21:40.781 --> 00:21:44.661
<v Speaker0>we could adopt to them and we could we could develop new solutions but ddos

00:21:44.661 --> 00:21:50.301
<v Speaker0>is like already existing since 20 30 years and probably will exist also for

00:21:50.301 --> 00:21:56.041
<v Speaker0>the next 20 to 30 years so we have the situation that there was not like a real

00:21:56.041 --> 00:22:00.181
<v Speaker0>pivot need in terms of these um data solution,

00:22:00.341 --> 00:22:02.721
<v Speaker0>what we have, right, which is type of our core business.

00:22:03.761 --> 00:22:12.141
<v Speaker0>But while the threat of data attacks was there and is still there and also increases,

00:22:12.521 --> 00:22:17.401
<v Speaker0>now our customers also facing other threats and other cyber attacks.

00:22:17.621 --> 00:22:23.061
<v Speaker0>And therefore, the customers are demanding more like a platform solution instead

00:22:23.061 --> 00:22:28.341
<v Speaker0>of a single capability solution.

00:22:28.341 --> 00:22:33.481
<v Speaker0>And this is a kind of special situation because you know in the past it was

00:22:33.481 --> 00:22:37.341
<v Speaker0>good enough to have the best details mitigation service,

00:22:38.211 --> 00:22:45.071
<v Speaker0>Because customers tend to buy best in breed. But now customers want to have vendor consolidation.

00:22:45.091 --> 00:22:48.371
<v Speaker0>They want to have a single vendor providing more solutions.

00:22:49.171 --> 00:22:51.791
<v Speaker0>And therefore, it's super important to have multiple products.

00:22:52.011 --> 00:22:56.931
<v Speaker0>Which was then kind of a pivot for us to get out of the dealer space and offer

00:22:56.931 --> 00:22:59.831
<v Speaker0>a more broader service range.

00:23:00.071 --> 00:23:05.351
<v Speaker0>And luckily, we have already anticipated this trend and made some strategic

00:23:05.351 --> 00:23:10.951
<v Speaker0>acquisitions. So, part of the product portfolio we are now offering was developed by ourselves.

00:23:11.211 --> 00:23:15.071
<v Speaker0>Part of the product portfolio and what we are offering was through strategic

00:23:15.071 --> 00:23:21.591
<v Speaker0>acquisitions, which was some kind of pivotal moment for us and some kind of

00:23:21.591 --> 00:23:24.311
<v Speaker0>change in terms of strategy.

00:23:25.511 --> 00:23:30.971
<v Speaker0>And if you are still nowadays, I would say some kind of one trick pony,

00:23:31.251 --> 00:23:38.411
<v Speaker0>that would be very challenging in nowadays buying behavior who really tends

00:23:38.411 --> 00:23:43.011
<v Speaker0>to have more like a platform solution instead of an island solution.

00:23:43.251 --> 00:23:49.091
<v Speaker1>Going a little bit into a more scaling mindset,

00:23:49.671 --> 00:23:55.631
<v Speaker1>what do you think is the most difficult task, the most difficult aspect in scaling

00:23:55.631 --> 00:24:00.191
<v Speaker1>a tech company and how would you advise other founders to approach it?

00:24:00.711 --> 00:24:07.391
<v Speaker0>Three very difficult points. Hiring, hiring, hiring.

00:24:09.911 --> 00:24:16.271
<v Speaker0>So I would say because, I mean, now we have this huge AI boom and maybe then

00:24:16.271 --> 00:24:24.111
<v Speaker0>it changed a little bit because you need to hire less human workforce and can leverage AI.

00:24:24.111 --> 00:24:27.411
<v Speaker0>I mean, nowadays you have companies which only have five employees and are very

00:24:27.411 --> 00:24:32.031
<v Speaker0>successful, but generally speaking, I think hiring is one of the most challenging,

00:24:32.851 --> 00:24:35.811
<v Speaker0>aspect of scaling a tech company because,

00:24:37.518 --> 00:24:46.478
<v Speaker0>Well, it's usually not the big issue to have enough applications for a certain shop.

00:24:46.638 --> 00:24:51.558
<v Speaker0>I mean, we, for example, have more than 2,000 applications just for seven open positions.

00:24:52.778 --> 00:24:56.638
<v Speaker0>So the challenge is not to get the applications and to find the talent.

00:24:56.778 --> 00:25:01.718
<v Speaker0>The challenge is to hire the best talent out of this pool. especially if you

00:25:01.718 --> 00:25:07.618
<v Speaker0>are competing in a market with US competitors which usually have higher salaries

00:25:07.618 --> 00:25:09.218
<v Speaker0>than the European counterparts.

00:25:09.698 --> 00:25:12.838
<v Speaker0>So this really become a very tricky point.

00:25:13.058 --> 00:25:19.898
<v Speaker0>And if you hire the wrong people, you're not only using obviously money,

00:25:19.898 --> 00:25:25.838
<v Speaker0>but you're using also a lot of time and a lot of pace.

00:25:25.838 --> 00:25:32.818
<v Speaker0>And this is really, I would say, the most challenging part of scaling the company

00:25:32.818 --> 00:25:35.498
<v Speaker0>and especially scaling the company very, very fast.

00:25:36.498 --> 00:25:40.758
<v Speaker1>Actually, my next question was about hiring, building a strong team.

00:25:40.958 --> 00:25:49.398
<v Speaker1>I would be curious, what qualities do you look for in hiring those people in order to scale?

00:25:50.138 --> 00:25:56.998
<v Speaker0>We believe that at the end, attitude and mindset matters the most.

00:25:58.138 --> 00:26:04.858
<v Speaker0>So basically, if you have a very well-skilled applicant, but he's lazy,

00:26:05.558 --> 00:26:08.658
<v Speaker0>then this is not a good hire.

00:26:08.798 --> 00:26:13.098
<v Speaker0>So better hire somebody who really works hard, who wants to achieve something,

00:26:13.258 --> 00:26:18.658
<v Speaker0>who really leans in, because he can learn most of the things which are necessary.

00:26:19.398 --> 00:26:27.238
<v Speaker0>And so mindset mindset is super important i would say like the single most important,

00:26:29.497 --> 00:26:37.157
<v Speaker0>And then obviously culture fit, which also belongs somehow to a kind of mindset, right?

00:26:37.237 --> 00:26:43.697
<v Speaker0>I mean, if we have a culture where people want to win, and where we want to

00:26:43.697 --> 00:26:47.337
<v Speaker0>be successful, and we really lean in, and we are very supportive to each other.

00:26:48.017 --> 00:26:53.477
<v Speaker0>We basically have the motto that when we work hard, we also work with a lot

00:26:53.477 --> 00:27:01.177
<v Speaker0>of fun. So, this culture map or this culture match obviously needs to be achieved.

00:27:01.637 --> 00:27:10.377
<v Speaker0>Otherwise, the higher, the new person won't feel comfortable in the environment and also vice versa.

00:27:12.977 --> 00:27:18.017
<v Speaker1>Interesting. But as we know, culture eats strategy for breakfast. first.

00:27:18.177 --> 00:27:26.377
<v Speaker1>I was curious because you apparently do have partnerships in Link 11 and what role did they play?

00:27:26.557 --> 00:27:30.957
<v Speaker1>Because I read that you do have currently in one press release,

00:27:31.097 --> 00:27:34.517
<v Speaker1>I don't know if it's up to date, 11 locations across the world.

00:27:34.597 --> 00:27:37.977
<v Speaker1>I do believe that also works with partnerships of some kind.

00:27:38.137 --> 00:27:44.257
<v Speaker1>And what are the most important ones and how did they work for you in order to help to scale?

00:27:44.837 --> 00:27:51.097
<v Speaker0>Our partnerships were very long time focused on go-to-market partnerships.

00:27:52.117 --> 00:27:58.457
<v Speaker0>So as we have developed a great solution, we only had a small amount of workforce

00:27:58.457 --> 00:28:04.437
<v Speaker0>for selling these solutions and also only limited capabilities in terms of marketing.

00:28:04.737 --> 00:28:12.577
<v Speaker0>So we have leveraged very, very early already partnerships from a go-to-market perspective.

00:28:13.517 --> 00:28:19.117
<v Speaker0>So meaning finding organizations, data center providers, hosting companies,

00:28:20.017 --> 00:28:26.677
<v Speaker0>managed service provider, consultancy organizations who help us with putting

00:28:26.677 --> 00:28:29.797
<v Speaker0>our technology and our product to the customer base.

00:28:30.457 --> 00:28:39.337
<v Speaker0>And while this was already the focus since quite a long, We have now also extended

00:28:39.337 --> 00:28:44.017
<v Speaker0>this focus to look more towards OAM partnerships,

00:28:44.417 --> 00:28:46.357
<v Speaker0>integrations, tech partnerships,

00:28:46.797 --> 00:28:51.097
<v Speaker0>to not only leveraging from a go-to-market perspective,

00:28:51.257 --> 00:28:58.257
<v Speaker0>but also more from a product and strategic perspective, which is obviously a

00:28:58.257 --> 00:29:05.937
<v Speaker0>different kind of tactic and also very different from each other.

00:29:05.937 --> 00:29:09.897
<v Speaker0>But we believe if we are successful with these kind of partnerships,

00:29:09.897 --> 00:29:13.017
<v Speaker0>this would definitely make a huge difference.

00:29:13.017 --> 00:29:21.037
<v Speaker0>And we also believe that joining forces and achieving something together does

00:29:21.037 --> 00:29:24.237
<v Speaker0>not only make more fun, but also generates greater outcome.

00:29:25.698 --> 00:29:35.758
<v Speaker1>I see. We talked about cybersecurity here a lot, and it is definitely an evolving space.

00:29:35.958 --> 00:29:45.698
<v Speaker1>I would be curious, what kind of trends are you looking for right now in a professional term?

00:29:45.698 --> 00:29:51.458
<v Speaker1>And on a private level, I do have the tendency to always ask all my guests in

00:29:51.458 --> 00:29:57.858
<v Speaker1>cybersecurity, on what level is your paranoia for your company and you personally

00:29:57.858 --> 00:29:59.458
<v Speaker1>in terms of cybersecurity?

00:30:02.438 --> 00:30:06.258
<v Speaker0>Well, which of both should I answer first?

00:30:08.178 --> 00:30:16.858
<v Speaker0>Well, let's start with the trends. there are currently three big trends in the cybersecurity space.

00:30:17.958 --> 00:30:23.738
<v Speaker0>And I mean, the first trend is very much in common with like in all industries.

00:30:23.798 --> 00:30:26.398
<v Speaker0>And we're speaking about the age of AI.

00:30:27.678 --> 00:30:35.178
<v Speaker0>So AI does not only make the companies and the workforce more efficient,

00:30:35.178 --> 00:30:40.478
<v Speaker0>It also makes the criminals and the attackers more efficient.

00:30:41.518 --> 00:30:47.438
<v Speaker0>So, beside of super complex phishing attacks where you have like emulated video,

00:30:47.858 --> 00:30:55.038
<v Speaker0>voice, audio, and so on, which is super hard to detect,

00:30:55.038 --> 00:31:01.878
<v Speaker0>You also have more and more complex AI attacks on network and application layers

00:31:01.878 --> 00:31:04.178
<v Speaker0>using more sophisticated tactics,

00:31:04.818 --> 00:31:09.698
<v Speaker0>more human looking traffic and approach than ever before.

00:31:10.078 --> 00:31:13.818
<v Speaker0>Because I mean, in cybersecurity, it's always a challenge to find out,

00:31:13.958 --> 00:31:18.118
<v Speaker0>okay, what is legit versus what is like malicious.

00:31:19.038 --> 00:31:24.058
<v Speaker0>And the more it looks like human traffic, the more difficult it is to identify it.

00:31:24.915 --> 00:31:31.655
<v Speaker0>So AI definitely changes the game and it also will create a lot of more cyber

00:31:31.655 --> 00:31:34.295
<v Speaker0>attacks because with like vibe coding and so on.

00:31:34.415 --> 00:31:41.835
<v Speaker0>And yes, currently many models block such requests, but there are also AIs out

00:31:41.835 --> 00:31:46.055
<v Speaker0>there which don't block any malicious activity where you can ask an AI to say

00:31:46.055 --> 00:31:48.035
<v Speaker0>like, hey, please develop me a virus.

00:31:48.255 --> 00:31:54.315
<v Speaker0>Please develop me an attack, Adidas attack program and application and similar

00:31:54.315 --> 00:31:59.295
<v Speaker0>things. So this would just basically increase the amount of attacks and also

00:31:59.295 --> 00:32:01.355
<v Speaker0>increase very much the sophistication of attack.

00:32:01.575 --> 00:32:09.075
<v Speaker0>So this is trend number one, AI, which makes cyber attacks more serious and more often.

00:32:10.095 --> 00:32:17.475
<v Speaker0>And then the second trend in cybersecurity is the so-called shift-left approach.

00:32:17.475 --> 00:32:22.295
<v Speaker0>With shift left approach basically mean that in the past,

00:32:22.475 --> 00:32:27.315
<v Speaker0>you had like classical development, and then you had like a DevOps team who

00:32:27.315 --> 00:32:32.135
<v Speaker0>operating the application, and sometimes you had a network team,

00:32:32.135 --> 00:32:35.395
<v Speaker0>and then you had somewhere at the end, the security team.

00:32:35.875 --> 00:32:40.755
<v Speaker0>So, which means like, okay, then the security guys need to live with whatever

00:32:40.755 --> 00:32:44.875
<v Speaker0>they receive from the development and application team and from the operating

00:32:44.875 --> 00:32:50.395
<v Speaker0>team, and then trying to build the walls around it and fix it and make it secure.

00:32:51.095 --> 00:32:56.515
<v Speaker0>And the shift left approach is like to put cybersecurity more towards the development

00:32:56.515 --> 00:32:59.775
<v Speaker0>of the application and like native integrations in the applications.

00:33:01.875 --> 00:33:05.335
<v Speaker0>And this, at the end, will hopefully lead to,

00:33:06.135 --> 00:33:11.535
<v Speaker0>I mean, the idea is that this leads to more safer applications and not only

00:33:11.535 --> 00:33:16.035
<v Speaker0>like patching vulnerabilities, but also avoiding vulnerabilities and creating

00:33:16.035 --> 00:33:17.395
<v Speaker0>overall and saver environment.

00:33:18.884 --> 00:33:27.304
<v Speaker0>I hope that the AI applications, which are now generated, also has a nice security

00:33:27.304 --> 00:33:29.104
<v Speaker0>concept already integrated.

00:33:29.984 --> 00:33:36.844
<v Speaker0>And the third big trend in cybersecurity is the so-called zero trust trend.

00:33:36.844 --> 00:33:42.904
<v Speaker0>So zero trust means in cybersecurity, basically,

00:33:43.404 --> 00:33:49.704
<v Speaker0>that you need to design your architecture,

00:33:49.984 --> 00:33:57.764
<v Speaker0>your IT architecture in a way that you could not longer trust the other devices

00:33:57.764 --> 00:33:59.144
<v Speaker0>in your network, for example.

00:33:59.144 --> 00:34:05.164
<v Speaker0>But also, you are not 100% sure if you could trust the current request and application

00:34:05.164 --> 00:34:08.984
<v Speaker0>and also the user in front of this application.

00:34:10.864 --> 00:34:15.744
<v Speaker0>So imagine a very, very simple kind of zero trust initiative.

00:34:16.104 --> 00:34:20.684
<v Speaker0>Imagine you are in an office and you leave your computer, right?

00:34:20.904 --> 00:34:23.344
<v Speaker0>Normally, you say like, yeah, no issue. I left my computer.

00:34:23.684 --> 00:34:26.804
<v Speaker0>What should happen? All of the people here in the building are working for the

00:34:26.804 --> 00:34:31.884
<v Speaker0>same organization. All of these people here in the building are good humans,

00:34:32.124 --> 00:34:33.544
<v Speaker0>so nothing could happen.

00:34:34.864 --> 00:34:38.064
<v Speaker0>But Zero Trust means, for example, also that you think about,

00:34:38.224 --> 00:34:44.264
<v Speaker0>okay, but what actually one of this person does not only has good things in mind.

00:34:44.444 --> 00:34:50.404
<v Speaker0>So therefore, you lock your computer when you leave the desktop in your office, even.

00:34:51.544 --> 00:34:54.424
<v Speaker0>If in the in in the early days right you

00:34:54.424 --> 00:34:57.304
<v Speaker0>you never thought about okay somebody of your colleagues could

00:34:57.304 --> 00:35:00.344
<v Speaker0>do some vulnerable things on your computer so this is like the zero

00:35:00.344 --> 00:35:03.404
<v Speaker0>trust trend and it starts with like the

00:35:03.404 --> 00:35:06.984
<v Speaker0>user it goes over application it goes over networks so

00:35:06.984 --> 00:35:10.384
<v Speaker0>also in the past you have typically build these corporate networks by

00:35:10.384 --> 00:35:13.444
<v Speaker0>by protecting the perimeter and you

00:35:13.444 --> 00:35:16.704
<v Speaker0>have your DMZ the dematerialized zone

00:35:16.704 --> 00:35:19.744
<v Speaker0>so everything within the corporate network was

00:35:19.744 --> 00:35:22.604
<v Speaker0>trustable everything outside of the corporate network was

00:35:22.604 --> 00:35:25.904
<v Speaker0>not trustable and the zero trust initiative basically

00:35:25.904 --> 00:35:28.984
<v Speaker0>says like hey also everything within your network don't

00:35:28.984 --> 00:35:32.764
<v Speaker0>trust them um have have certain

00:35:32.764 --> 00:35:36.184
<v Speaker0>rules firewalls and so on in place because imagine if.

00:35:36.184 --> 00:35:39.304
<v Speaker0>One device in the copper network gets hacked for whatever

00:35:39.304 --> 00:35:42.124
<v Speaker0>reason without like having the zero

00:35:42.124 --> 00:35:45.784
<v Speaker0>trust approach and like multiple segmentations these

00:35:45.784 --> 00:35:49.384
<v Speaker0>this initially infection could spread

00:35:49.384 --> 00:35:52.944
<v Speaker0>across the whole corporate network and in

00:35:52.944 --> 00:35:55.924
<v Speaker0>the past this was the case and in the past this was also why there

00:35:55.924 --> 00:35:59.024
<v Speaker0>was huge incidents and huge ransomware attacks and

00:35:59.024 --> 00:36:02.404
<v Speaker0>large corporates get down for multiple days weeks and

00:36:02.404 --> 00:36:05.544
<v Speaker0>even months and there was also some companies get bankrupt because of

00:36:05.544 --> 00:36:09.144
<v Speaker0>that and the zero trust approach basically wants

00:36:09.144 --> 00:36:11.824
<v Speaker0>to to mitigate all of this and saying like okay if you

00:36:11.824 --> 00:36:14.764
<v Speaker0>get infected it does not spread around so

00:36:14.764 --> 00:36:17.804
<v Speaker0>these are the three trends and you have

00:36:17.804 --> 00:36:23.264
<v Speaker0>also asked me about what is my paranoid level that we have a cyber attack I

00:36:23.264 --> 00:36:29.704
<v Speaker0>mean we have cyber attack every day on link 11 and we were able to mitigate

00:36:29.704 --> 00:36:35.784
<v Speaker0>all of them until now and I'm also very optimistic that we are able to mitigate them in the future and.

00:36:37.317 --> 00:36:43.117
<v Speaker0>Mitigating like hundreds of cyber techs each day. And we also have like all

00:36:43.117 --> 00:36:47.957
<v Speaker0>of these certifications, ESO, PCI, SOC 2, we are currently working on BCI C5.

00:36:48.177 --> 00:36:52.717
<v Speaker0>So we really invest a lot obviously as a cybersecurity company in our cybersecurity.

00:36:54.397 --> 00:37:00.577
<v Speaker0>So my Paranite level is quite high in terms of, otherwise we would not invest

00:37:00.577 --> 00:37:03.117
<v Speaker0>that much and would not put that much effort into it.

00:37:03.117 --> 00:37:10.697
<v Speaker0>But my saying, my really concerns that we have an issue are quite low because

00:37:10.697 --> 00:37:13.297
<v Speaker0>I know that we are very well protected.

00:37:13.677 --> 00:37:18.577
<v Speaker1>That's pretty good that you guys are well protected. And I was wondering with

00:37:18.577 --> 00:37:24.417
<v Speaker1>those cyber attacks on Link 11, if your opponents are not only training you

00:37:24.417 --> 00:37:27.377
<v Speaker1>to be better, but that's a different topic.

00:37:28.657 --> 00:37:31.737
<v Speaker1>I've seen a lot of interesting case studies.

00:37:32.377 --> 00:37:39.277
<v Speaker1>What are you protecting here? For example, what I found pretty impressive is Fraport,

00:37:40.177 --> 00:37:45.497
<v Speaker1>one of Europe's busiest airports, as well as Deutsche Flugssicherung,

00:37:45.737 --> 00:37:52.317
<v Speaker1>which is the air navigation service provider that makes sure all flight movements,

00:37:52.497 --> 00:37:55.497
<v Speaker1>all plane movements are secure in the German airspace.

00:37:55.497 --> 00:38:01.757
<v Speaker1>So, can you share some particularly challenging cases and how you handle them

00:38:01.757 --> 00:38:03.797
<v Speaker1>to provide cybersecurity for such places?

00:38:04.057 --> 00:38:09.457
<v Speaker0>Critical aspects of cyber attacks is always the time.

00:38:11.037 --> 00:38:15.917
<v Speaker0>So, because cyber attacks, usually the damage the cyber attacks could cause

00:38:15.917 --> 00:38:22.517
<v Speaker0>is, or close, with the time the cyber attacks exist.

00:38:22.517 --> 00:38:31.537
<v Speaker0>So therefore it's very very important to act super fast and reducing with that

00:38:31.537 --> 00:38:40.377
<v Speaker0>fast response also the potential impact of a cyber attack so a quite common case is if it.

00:38:41.282 --> 00:38:45.782
<v Speaker0>If there is a cyber attack with somebody who has not yet implemented any protection

00:38:45.782 --> 00:38:50.242
<v Speaker0>yet, it's really like an emergency case.

00:38:50.502 --> 00:38:54.522
<v Speaker0>So you need to imagine the company is offline.

00:38:54.762 --> 00:38:59.562
<v Speaker0>They have invested millions in operating the business and then suddenly everything stands still.

00:38:59.802 --> 00:39:04.722
<v Speaker0>They lose tons of money every minute this situation continues.

00:39:05.342 --> 00:39:09.282
<v Speaker0>They don't have visibility of the business, their customers can't reach them,

00:39:09.422 --> 00:39:17.162
<v Speaker0>they are maybe facing some damage claims because of non-availability and service interruption.

00:39:17.442 --> 00:39:22.362
<v Speaker0>So this is a serious situation and these incidents,

00:39:22.902 --> 00:39:32.262
<v Speaker0>these actual cyber attacks, this is always a particularly challenge,

00:39:32.262 --> 00:39:35.022
<v Speaker0>not only for the company, but also for us.

00:39:35.022 --> 00:39:39.902
<v Speaker0>And we have playbooks to handle the situation when customers call our emergency hotline.

00:39:40.022 --> 00:39:43.622
<v Speaker0>It's really like the, it's like the firefighters. You call 110,

00:39:44.062 --> 00:39:46.322
<v Speaker0>hey, link 11 here, what happened?

00:39:46.542 --> 00:39:50.342
<v Speaker0>And then we get the information, what actually happened. Then we say like,

00:39:50.422 --> 00:39:52.902
<v Speaker0>okay, look, this is our playbook. This is how we act.

00:39:53.122 --> 00:39:56.942
<v Speaker0>We need to, I mean, we also need to sometimes calm down the.

00:39:59.662 --> 00:40:02.682
<v Speaker0>How to say, to relax the people on the other side

00:40:02.682 --> 00:40:05.582
<v Speaker0>because I mean for us it's kind of daily

00:40:05.582 --> 00:40:08.522
<v Speaker0>business I mean luckily not every day we have

00:40:08.522 --> 00:40:12.182
<v Speaker0>these emergency situations from unprotected customers

00:40:12.182 --> 00:40:17.182
<v Speaker0>but we are used to it but for the other side it's like a new experience obviously

00:40:17.182 --> 00:40:23.282
<v Speaker0>and yeah this is always interesting situation and it reminds you really like

00:40:23.282 --> 00:40:29.362
<v Speaker0>the firefighters so hey this is the playbook this is how we solve the situation,

00:40:31.502 --> 00:40:34.902
<v Speaker0>and this is how we can help them.

00:40:35.082 --> 00:40:39.222
<v Speaker1>Hey guys, thanks for sticking around. The interview with Jens is actually so

00:40:39.222 --> 00:40:44.342
<v Speaker1>extensive and running so well that we decided to split this into two parts and

00:40:44.342 --> 00:40:48.202
<v Speaker1>we'll be back with recording number two pretty soon.

00:40:48.522 --> 00:40:49.662
<v Speaker0>Thank you very much.

00:40:49.842 --> 00:40:52.062
<v Speaker1>Thank you for sticking around and talk to you soon.

00:40:52.402 --> 00:40:53.162
<v Speaker0>Talk to you soon.

00:40:57.462 --> 00:41:07.382
<v Speaker1>That's all folks find more news streams events and interviews at www.startuprad.io

00:41:07.382 --> 00:41:09.902
<v Speaker1>remember sharing is caring

00:41:10.640 --> 00:41:23.467
<v Music>

